I read "ClueTrain Manifesto" couple of times since 1999 when the book was first published. And always when I return to it, after some time, it appears to show some fresh aspects, some fresh views. Rick Levine, Christopher Locke, Doc Searls and my favorite, David Weinberger created something worth of return. If you still did not read it - its free: HERE.
If you have no time for the entire book, just read only these: 95 theses ....
My favorite two citations from the book:
"Companies need to realize their markets are often laughing. At them. "
"Hyperlinks subvert hierarchy."
This book is compulsory reading for all sales people in my company ....
See the citation:
"Although a system may cease to exist in the legal sense or as a structure of power, its values (or anti-values), its philosophy, its teachings remain in us. They rule our thinking, our conduct, our attitude to others.
The situation is a demonic paradox: we have toppled the system but we still carry its genes. "
Ryszard Kapuscinski, Polish journalist, 1991
Doubt it's still true? Look arround - Think about it ....